Helpful is often not enough when there's crap going on (looking back on the other dropin for the purpose of this blog)
At the other dropin, there was a case manager who had maybe five people she saw regularly and it seemed to me that her opinion was that everyone else could fuck right off.
Most of the staff were burnt out, including ones that genuinely wanted to help. The asshole clients ruined that for the other clients. Then again, should I be calling anyone an asshole client? They were mostly not the way they were just to piss others off, even if they later became that way as in DOING shit to piss others off, thinking they needed to to show they were not to be messed with.
At least they wrote down and put up the services available. The staff were often so busy either chatting with each other (Some of them) or dealing with bullshit issues from governments or clients or the "problem clients" that they had no time to spend counseling anyone either individually or in a group or doing any kind of educational acitivity with them, so they relied on posting information about where to find a cheap or free counselor, along with info on housing, how to call for a list of bad dates for those who prostitute, free STD testing, notices on the rules about bins and discrimination and violence and sanitation, how to clean up blood or shit or whatever, how to dispose of a found syringe, how to revive an overdosing person, where to find clothes/food/other dropins (at least they were honest that there were other dropins, and they were in this case probably glad to shed a few people), places one could apply for ID or welfare, justice and lawyer resources, immigration resources, paid surveys and studies being done on different types of people, schedules and notices of closures of places, a TTC map, advertised services and activities in places, information about the library, and hey, at least one staff member found time to write a little uplifting quote here and there.
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